Questions to Ask Overnight Camp Directors
You’ve gone online and asked everyone you know for recommendations in your search for overnight camps for your kids. How do you find the one that’s just right for them? When you’ve narrowed down the options to a handful or less, it’s time to speak to the camp directors by phone or email. Below is a list of some of the most important questions to ask.
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Is the camp accredited, how old is it, and how long have you owned or managed it?
It’s a good sign if the camp is licensed by the American Camp Association (ACA). To earn accreditation, a camp must satisfy 300 industry standards for health, safety and program quality. Every three years, the ACA visits the camp to verify that it’s in compliance. It’s also a good sign if the camp has been in existence for many years (kids are coming back year after year), and if the director is experienced at running camps.
What’s your philosophy?
Camps can be very different. Some camps, especially ones focused on specific sports, can be quite competitive. Other camps are more aimed at instilling certain values, like comradery, cooperation and conflict-resolution. Make sure that the camp’s philosophy matches your own values.
How do you build community?
One of the most satisfying parts of being at camp is to feel a part of a larger community. Ask about community-building activities, like whether there are nightly camp fires or sing-alongs for the entire camp, cabin-specific activities and more.
What are the accommodations like?
Ask whether the kids sleep in cabins or tents, whether there are bathrooms and showers nearby and, most importantly, whether your kids can request to room with friends from home. Whether your kids are first-time or seasoned campers, it’s always comforting and great fun to room with one or more of their regular friends.
How much does it cost?
You probably don’t need any reminders to ask about the camp fee. But don’t forget to ask whether that fee is all-inclusive, or whether there are additional costs for day or overnight trips, transportation to and from camp, special activities, etc. Also ask if there’s a refund policy should your kids get sick. It’s also a good idea to ask if financial aid or needs-based scholarships are available, perhaps a sibling discount, whether you need to pay everything up front or if you can pay in installments. Finally, don’t forget to get the camp’s Tax ID number; in some cases, the camp fee can be tax-deductible.
How long are the sessions, can they be lengthened or shortened, and how long do most campers stay?
Most camps offer sessions of a specific length, often two, four or eight weeks. However, if you have other things planned for the summer, it can be useful to either shorten or lengthen a session to fit your schedule. Most kids like to stay as long as the other kids: assuming they’re having a great time, no kid wants to be the one getting picked up before everyone else.
What do the kids do on a typical day?
Try to get a sense of what your kids will be doing on a typical day, including how much time is devoted to indoor and outdoor activities, and what they’ll be doing in the evening. This will help you decide whether it’s the right camp for them.
How do you handle discipline and conflicts between campers?
Ask questions that help you decide whether the camp’s parenting philosophy and practices agree with your own. You also want to make sure that your kids are aware of who they’re supposed to speak to in case they have conflicts with other campers, and what kind of behavior can result in serious consequences, up to and including dismissal.
What’s your communication and visiting policy?
It’s always a good idea to find out how the camp prefers that you communicate with your kids. By phone or email? How often? Also ask how many care packages you’re allowed/encouraged to send and what can be in them, and whether there are designated visiting days.
How do you accommodate special needs?
A high-quality camp is one where all the campers’ needs are met. Ask how the staff accommodates special needs with respect to inclusion in activities, behavior, learning and dietary restrictions.
How do you hire, train and supervise your camp counselors, and what’s the counselor-camper ratio?
One of the best signs of a high-quality camp is that it has strict procedures for hiring, training and supervision of camp counselors. This includes criminal background checks, first aid training and regular feedback sessions. It’s also a good sign if most of the counselors return for several summers (they’re obviously enjoying the experience). The APA recommends that the counselor-camper ratio should be relatively low (between 1:6 and 1:12).
Is there a medical facility with qualified personnel?
A top-notch camp will either have a licensed physician or nurse on the premises, a well-stocked supply of commonly-used medications and procedures in place for dispensing medication to all the kids who need them. Also ask how far away the closest hospital, doctor’s office and dental clinic are, and how the kids will get there, if needed.
What are your emergency procedures?
Ask who will contact you in case of an emergency, and who you should contact in case an emergency occurs on your end.
How many campers do you have, and how many of them return every year?
Generally speaking, the larger the camp, the more activities, and the smaller the camp, the more intimate it feels. Likewise, the higher the return rate, the more satisfied the kids (and parents) are with the whole camp experience.
How do you deal with homesickness?
Even the most seasoned campers can get homesick. Ask how the camp handles it. Do they encourage campers to call home? Do you get to visit them outside official visiting days? Do they have strategies to help campers cope and redirect their attention?
How can your kids stay in touch with their counselors after camp has ended?
Kids often develop strong bonds with their counselors. Ask whether they’re encouraged to stay in touch after camp has ended (who knows, your kids’ favorite counselor could end up being their babysitter). Some camps also host events throughout the year for counselors and campers. It’s a great way to keep in touch until next year’s camp.